Problem No Problem - IT Pro - Remote Access Solution For IT Service Providers

How does it work?

What does it do?

Opportunity for IT departments

Remote.it IT Pro is similar to the Corporate package but is self-managed. With added extra features IT departments within any organization or IT companies can take advantage of this package to increase flexibility and improve employees’ performance.
The Remote.it IT Pro package like the Corporate package has a master login and user access logins can be created to each machine.

• Log in from any Web browser globally through http://login.problemnoproblem.com

• Type your username and password

	Use menu’s in the top row for different functions.

Manual installation of agent

	The agent is installed in less than 1 minute enabling Remote.it access to that specific PC. The problem no problem agent will appear in the notification bar.

Deploy agent to multiple PCs

Use the LAN watch utility in the Monitor menu to scan for all pc’s available in the network.

Select install agent and choose all the machines you want to make remotely accessible.

Click on install and the agent will appear on all selected machines notification bar, just like that!!

Create user accounts for each PC

	All PCs with the agent installed are listed under the Agent menu. By simply selecting the pc and creating a username and password for access you create a Remote.it Personal package for each employee to their PC.

Create machine groups

	Manage numerous PCs by assigning them to different groups – by department or floor level. Simply click on the System tab and create a machine group by choosing a name and clicking on create, it’s that easy!

Remote patch management

Each managed machines patch status across the organization is viewable in one central consol.

Installed patches and missing patches of each machine is listed with a URL link to Microsoft’s knowledgebase for detailed information of each patch.

An alert can be set for each machine to notify whenever a new patch is available.

Configure remote control package

The master account can select which type of connection can be used for each machine. Four types of connections can be set:

WinVNC
RAdmin
PCAnywhere
Terminal Services