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Security |
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• Problem NoProblem support is a secure, firewall friendly, on-demand remote problem resolution product enabling support of users in any environment via the Internet.
• No input ports on client PCs need to be opened. |
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Access Computers from Anywhere |
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• Individual users can access their office computer for example from any Web browser
• A small agent installation on your computer – once off. |
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Cost Saving |
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• Compared to the cost of normal hourly-billed engineers we can provide support at a fraction of the cost.
• Cost saving comes from time saving when time-to-resolution is decreased with instant remote support. |
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Save Time, Increase Productivity |
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• Reduce traveling
• Improve response time |
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Prevention of Most Problems |
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• We receive automatic notification of the problems and can take remedial action to prevent problems. |
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Easy and Fast Deployment |
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• Up and running in minutes
• Automatically installs needed remote control software components transparently |
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Immediate Response |
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• Remote.it Support's trouble shooting capability minimises the likelihood of network problems, but our help desk support team is always available to advise you - whether you suspect you have a network or server problem, simply need information. |
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Convenient File Transfer |
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• Access computers behind gateways (NAT) without port mapping
• Simple Windows drag and drop interface |
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Regular Updates |
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• Automatic Windows updates enabled to keep security holes blocked at all times.
• We will ensure that the latest virus protection update is installed on your computer. |
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Flexible Configuration and Control |
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• Password protected |
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